Customer Support
If you have any questions, contact us and we will get back to you as soon as possible.
What is SuperInfoProducts?
SuperInfoProducts helps creators sell courses, ebooks, mentorships and other digital products online.
If you see a charge from SuperInfoProducts, SIP GROUP NS or PGNS* + PRODUCT NAME, on your bank statement, it means that you made a purchase from an online merchant using our platform to process the order.
Support center
Help Center
Talk with us. We can help with your questions, access and refund requests.
Create support ticket →
Request a Refund
If you need to request a refund for a purchase, use our support form below.
Email Support
We reply as quickly as possible during our support hours.
Phone Support
Want to speak with us? Our team is ready to help.
Support request
Tell us how we can help.
For refund or billing questions, provide the same email and order details used at checkout.
✓Statement descriptorSIP GROUP NS or PGNS* + PRODUCT NAME
◷Typical responseWithin 1 business day
Frequently Asked Questions
SuperInfoProducts helps creators offer courses, ebooks, mentorships and other digital products to customers worldwide through a secure online experience.
Yes. We use SSL encryption and industry-standard payment security practices. Full card details are not stored on our servers.
Complete the support form above, select your refund reason and include your order number and purchase email so our team can identify the transaction.
Check your inbox and spam folder for the access email. If you still need help, send us your order number through the support form.
Check your receipt and bank statement descriptor first. If you still do not recognize the transaction, contact support so we can help identify the purchase.